IXYS DSI35-18A

FAQ:

1.How to find the detailed information of DSI35-18A chips/componets? Including IXYS original factory information, DSI35-18A pictures, IGBTs-AC application?

You can use the intelligent search engine of jinftry.com, or filter by Active Filters category, or find it through IXYS page.

2.How does Jinftry guarantee that DSI35-18A is the original manufacturer or agent of IXYS?

We have a very professional business development department to strictly test and verify the qualifications of IXYS original manufacturers and agents. All IXYS suppliers must pass the qualification review before they can publish their DSI35-18A devices; we pay more attention to the channels and quality of DSI35-18A products than any other customer. We strictly implement supplier audits, so you can purchase with confidence.

3.Are the DSI35-18A price and stock displayed on the platform accurate?

The IXYS's inventory fluctuates greatly and cannot be updated in time, it will be updated periodically within 24 hours. After submitting an order for DSI35-18A, it is recommended to confirm the order with Jinftry salesperson or online customer service before payment.

4.What forms of payment can I use in Jinftry?

TT Bank,Wire Transfer, Paypal, Credit Card, Western Union, and Escrow is all acceptable.

5.How is the shipping arranged and track my package?

Customers can choose industry-leading freight companies, including DHL, UPS, FedEx, TNT, and Registered Mail.

Once your order has been processed for shipment, our sales will send you an email advising you of the shipping status and tracking number.

Warm Tips: It may take up to 24 hours before carriers will display tracking information. In normal conditions, Express delivery needs 3-5 days, and Registered Mail needs 25-60 days.

6. What is the process for returns or replacement of DSI35-18A?

All goods will implement Pre-Shipment Inspection (PSI), selected at random from all batches of your order to do a systematic inspection before arranging the shipment. If there is something wrong with the DSI35-18A we delivered, we will accept the replacement or return of the DSI35-18A only when all of the below conditions are fulfilled:

(1)Such as a deficiency in quantity, delivery of wrong items, and apparent external defects (breakage and rust, etc.), and we acknowledge such problems.

(2)We are informed of the defect described above within 90 days after the delivery of DSI35-18A.

(3)The PartNo is unused and only in the original unpacked packaging.

Two processes to return the products:

(1)Inform us within 90 days

(2)Obtain Requesting Return Authorizations

7.How to contact us and get support of technology, such as DSI35-18A pin diagram, DSI35-18A datasheet pdf?

If you need any After-Sales service, please feel free contact us: service@jinftry.com or sales@jinftry.com .